Frequently Asked Questions
Why Eco & Organic?
The terms Eco and Organic give us the idea that when we buy an organic item it is good for us, natural, and made using sustainable fair practices. Naturally grown textile fibres such as cotton, hemp, wool, and silk, are healthy and environmentally friendly. In the push for unsustainable economic growth, textiles like cotton make up 55% of the worlds cultivated land but uses 75% of the world’s pesticides, more than any other crop. Because of the harmful effects of conventional cotton on the environment and on our skin, many countries are now enforcing Organic Cotton growing practices (notably the United States with their National Organic Program).
At Shift to Nature, we have been inspired by bed linen and clothing designers like our Kids Bed Linen designer, Ingegard, our O2 Bamboo wear designer Anna, our beautiful Activewear creator FROM Clothing UK and the ever groing beautiful brands all who make a commitment to producing truly Eco and Ethical products using the finest certified natural textile fibres, respecting the global environment and ourselves.
How Organic is Shift to Nature stuff?
We began Shift to Nature to take the ambiguity out of your Organic purchases. We stock only designers who are certified with the Global Organic Textile Standard (GOTS) for Organic Cotton and with OekoTex standards for Bamboo. Our European manufacturers are also certified under other more stringent certifications for fair trade and safe chemical manufacturing. Read more about GOTS and other certifications here.
Why is Organic so expensive?
There are a few reasons why there seems to be a premium on the cost of Organic products. All organic cotton and bamboo fibres for textiles are grown internationally. We keep an eye on local cotton producers to see if any will go organic. We would love to source organic cotton fabric locally and to manufacture locally, one of our long term aims.
Demand for products and supply of fabric is still low, so manufacturing is only limited. Manufacturers who are serious about adhering to high ethical and organic standards pay extra for licencing and certification and the right to use logos such as GOTS, OekoTex and IVN Best. This sets their products at a premium.
What is Sateen and what is Jersey?
Traditional Satin was made out of silk to give the glossy effect; today Sateen is made of cotton. We stock Bed Linen that are woven Sateen made of 100% Organic Cotton. Sateen is different from Satin in the weaving technique in which warp yarns are "floated" over weft yarns. Our main Bed Linen lines are Sateen weave but they are not treated to become shiny or slippery - the weave gives them a thicker more robust feel and durability of the highest threadcount.
Jersey is traditionally a knit fabric where the cotton yarn is knitted together rather than woven together. It is the knitting that gives a slight stretchiness to the fabric and is commonly used to manufacture the well-loved T-Shirt. We offer children’s bed sheets in Jersey for their softness and slight stretchiness for active kids.
Can I have a fabric swatch?
Yes we will happily post you a swatch of each item in our range, free of charge. Please email us to firstname.lastname@example.org with your swatch request and put Swatch in the subject line.
Why do you Import and don't manufacture in Australia?
We've found that the highest quality of certified organic cotton products are manufactured in Europe. This speaks volumes about the high quality standards that Europeans demand from their products. Now we have added products designed in Australia by Australian designers. This is exciting. Our long term vision includes investigating manufacturing possibilities locally to be not only Organic and Ethical but also Made in Australia.
What if I don't like what I ordered?
We will happily issue you a Refund on a Change of Mind return. Please ensure that the product is repackaged in its original packaging if you removed it to be resalable. Please see the Deliveries and Returns Policy on our website for more information and return instruction.
What if my delivery is faulty?
We will happily either replace or issue a refund if upon your receipt of the item you found it to be faulty. This might include holes in the stitching or fabric, a missing button or a faulty Zip. Please see the Deliveries and Returns Policy on our website for more information and return instruction.
Why isn’t there a Tab on the Zip?
Our kids bedding is done up with a strong zip. We learnt that in Germany the bedding zips don’t have tabs, like zips do here (which is a good thing because the zips don’t break). You open the zip simply by pulling both sides of the cover apart. And pull the zip closed by holding the zip (cover thing) and pulling it closed. This is very helpful when washing the quilt covers in the washing machine by closing the zip and not letting those little items get caught up inside the quilt (isn’t that annoying).
I want to talk to someone. Why can't I call you?
Part of Shift to Nature philosophy is to be as engaged electronically as possible. Also so that you have a record of all of our communications with you. But we love to chat about our products too and about any queries or suggestions you may have. Our 1800 number will be available soon.
Do I need to care for Organic Cotton Sheets in a special way?
To enjoy your sheets and quilt covers into the future we recommend washing soiled sheets on an Easy Care or Gentle cycle at the 40 degree temperature setting. The sheets can be dried on the line in the shade or on a cool dry cycle in a drier. Satin sheets don't require fabric softener or other chemical treatments to make them drape properly.
Please wash the item separately before use as there may be slight colour run. The colours may also fade over time, particularly if dried in the sun. We must expect these because Shift to Nature products are made from organic textiles and non-harsh chemical dyes. Synthetic textile products are basically made from plastics, so not only are they not natural for our skin and they are also not biodegradable.
What kind of Laundry Detergent should I use?
We recommend using a laundry liquid that is free from petrochemicals and optical brighteners. These may cause skin irritation. For an eczema sufferer a chemical free laundry liquid could mean far less irritable skin outbreaks. Using a natural mild detergent is also kind to organic cotton textiles and very kind to our environment by keeping our wastewater biodegradable.
Buying from Shift to Nature is buying a natural thoughtful product, we hope you will enjoy!