- Customer Service
Our Policy is: Make Things Simple
Shift to Nature is committed to prompt and helpful customer service including Free Delivery and Returns and easy Exchange and Refunds on Change of Mind Items.
How can we do this? Because it is important to us to find a balance between the ease of online shopping with the difficulty of fit and suitability of items that you can't touch and try. We find it saves the headaches of complex customer returns policy for us and it provides a service that we always appreciate when we purchase items online.
And we love to listen to feedback - so for any suggestions or complications with your service please contact us on firstname.lastname@example.org and we will attend to all enquires within 8 hours, and follow-up your issues - whether they be wrong-size, lost-package, or just letting us know about any products that you would like to see available through Shift.